Cobra Algo Refund Policy
Trial Plan Refund Policy
We are unable to offer refunds on $8 trial plans. This nominal fee covers the costs associated with providing you access to our proprietary algorithm for a short-term period. The trial plan is designed to give you an opportunity to evaluate our service at a minimal investment.
Monthly Subscription and Yearly Subscription Refund Policy
We are unable to provide refunds for monthly subscriptions. However, you maintain full control over your subscription status:
You may cancel your subscription at any time to prevent future billing cycles.
Cancellation will take effect at the end of your current billing period.
Your access will continue until the end of the paid period, calculated from your original subscription date.
Lifetime Access
Lifetime access purchases are non-refundable. This one-time payment provides permanent access to our proprietary algorithm and all included features at the time of purchase. All sales for lifetime access are final. Please ensure you are confident in your decision before purchasing. We encourage users to try the trial or monthly plan first if they are unsure.
Cancellation Process
To cancel your subscription, please take one of the following actions prior to your next renewal date:
Send an email to support@cobraalgo.com
Direct message us through our official channels on Instagram, Discord, or Twitter
Use any other established communication method listed on our website
Cancel via your customer portal under "My Account"
Important: To avoid being charged for the next billing cycle, please ensure your cancellation request is submitted before your renewal date. We are unable to process refunds for renewal charges once they have been processed.
Renewal Dates
Your renewal date is based on the original date of subscription. For example, if you subscribed on the 15th of the month, your renewal will occur on the 15th of each subsequent month for monthly plans.
Contact Information
If you have any questions about our refund policy or need assistance with your subscription, please contact our support team at support@cobraalgo.com.